Terms & Conditions

Accommodation

Whilst care is taken to ensure that the description of rooms and facilities of Batemans Bay Manor are accurate, these are continually being changed and upgraded. We apologise if a particular facility is temporarily out of service for the purpose of an upgrade or maintenance.

The owners of Batemans Bay Manor – Bed and Breakfast may refuse to provide accommodation to any person who;

  • exceed the total number of guests included in the booking,
  • children under 5 years of age will not be accommodated,
  • cannot prove who they say they are,
  • is entering into any illegal act,
  • is considered to be intoxicated or under the influence of illegal drugs,
  • is noisy, boisterous or continually using offensive language.

Accommodation, including breakfast, is provided only to persons listed on the guest registration form.

Guests are able to have visitors however the registered guest must notify and gain approval from management whenever their guests are present. Management have the right to evict visitors.

Visitors are not able to stay overnight unless additional accommodation is available and paid for in full.

Responsibility

Every effort is made to ensure guests stay in a safe and inviting environment. Guests must take all reasonable action to secure all their personal items when staying at Batemans Bay Manor. Please lock your room when leaving it unattended. Please lock your cars. A safe is available at reception if required. The owners of Batemans Bay Manor cannot be held responsible for the loss or damage of guests’ personal items.

At times, Batemans Bay Manor may include products or services of a third party in special packages. These may include dinner vouchers or admission to local attractions. The owners of Batemans Bay Manor cannot be held liable, under any circumstances, for any failure of the third party to provide the service nominated.

Malicious Damage

Details are taken of a guest credit card at time of check-in. Guests are reminded that the cost of replacement or repair of any item that may go missing or that is damaged, that goes beyond fair wear and tear, and that is caused by the guests will be charged to that credit card. Damage may include, however is not limited to, malicious damage to fixtures, fittings, bedding and carpet in rooms or damage to equipment and facilities provided on site.

Additional Cleaning Fee

$300.00 cleaning fee will be charged if guests smoke in their room instead of the designated areas. Cleaning that is required beyond that of a standard clean will incur charges eg: carpets and furnishings requiring maintenance, repair or replacement.

Batemans Bay Manor Management – March 2017